• How IXXI works
  • Make your IXXI

Want to know more about the material, delivery specifications or shipment? + Read more

Material
IXXI is printed on high-quality synthetic paper with a matte finish. The cards are 0.33mms thick, do not warp and are water and UV resistant. Your IXXI is custom-made quality.

Prices and shipment
IXXI is available from € 24,50 (40 x 60 cm / 6 cards). The price of your IXXI is instantly shown in the first step of the design tool. Shipment starts at € 3,95, and when your order exceeds 75 euros your IXXI will be home delivered within 3 - 5 working days - free of shipping costs!

About IXXI
With IXXI you can easily create your own personal wall decoration in any size you want. This high-quality product, consisting of cards and connectors, offers endless possibilities in images, shape and size. Affordable - ánd Dutch - Design! Check out our story here.

Want to know more? Go to our FAQ.


  • Delivered within 3-5 workdays      Safe and easy online payment
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FAQ

  • Product & assortment
    • What are the cards made of?

      The IXXI cards are 0.3 mm thick and are made of high-quality synthetic paper. This material is water proof, UV resistant and does not tear or warp.

      The print can however discolor when it is frequently exposed to UV-light.

    • What do I get?

      An IXXI is delivered including the following parts: 

      . printed IXXI cards
      . connecting pieces (X and I)
      . hanging strip
      . Monos
      . tesa Powerstrips & pushpins
      . click tube
      . manual
      Note: this does not apply to the refill option, which is used to order additional cards.

    • Can I buy an IXXI in a shop?

      Special collection IXXIs are globally available in museums and design shops. An overview of the shops where you can buy IXXI can be found at shops.

    • What about the size of the IXXI cards?

      The cards from a collage and enlargement (with your own images and IXXI's collection) are always 20 x 20 cm. If you create an IXXI pixel, the cards will always be 10 x 10 cm. The card sizes of the Specials in IXXI's collection vary between 20 x 20 cm, 14 x 14 cm and 10 x 10 cm.

    • What are ‘Specials’ in IXXI’s collection?

      IXXI Special

      Specials are fixed-size products, which can be ordered directly. They are marked with a black ‘sticker’ in IXXI’s collection. These products were designed especially by and for IXXI and can, for example, be printed on both sides or provided with a special, modular option. This is also where you’ll find a series of unique ‘pixel’ products.

    • Is it possible to get the Specials from IXXI's collection in a different size?

      Unfortunately not. The Specials from IXXI's collection are only available in the offered sizes.

    • Can I order separate parts?

      For sure! Go to ‘products’ and there you’ll find supplementary order and parts.
      IXXI refill is exclusively used to order cards. You may order separate cards with your own image material or with image bank images. They’re available starting from 4 cards.

      If you go to 'tools', you will also find additional strips, connecting pieces and blank images.

      The tesa Powerstrips® can’t be ordered separately through IXXI. They’re available at tesa® or at the nearest DIY shop.

    • What about the validity of a gift card?

      An IXXI gift card is valid for three years. This applies to e-mail gift cards as well as postal gift cards.

    • Can I use the code on my gift card more than once?

      Sure you can! In case you’ve spent less than the amount on the gift card, the remaining amount will still be available. You can just use the code for a next order.

  • Creating an IXXI
  • Hanging and switching
    • How to attach an IXXI to the wall?

      An IXXI is delivered with a standard hanging system: a hanging strip, Monos, tesa Powerstrips and pushpins.
      You connect the IXXI cards and adjust your hanging strip to the length you will need. You attach the hanging strip to the wall with the tesa Powerstrips and the pushpins.
      At last, you connect the IXXI on the hanging strip. Check out our demo or our manual.

    • Are there any requirements for the wall surface?

      An IXXI is delivered with a standard hanging system: a hanging strip, Monos, tesa Powerstrips and pushpins.
      The tesa Powerstrips affix best to a smooth, clean, hard and nonporous surface. With the pushpins, the IXXI can be attached on rough plaster, rough cement paint or vinyl wallpaper.

    • Are there other ways to attach an IXXI to the wall?

      You can use a standard curtain rail, these are available at DIY shops. The hanging strip won’t be needed then. Connect the X’s at the top of the IXXI and slide the IXXI into the rail.

    • Can I change my existing IXXI?

      Yes you can! Go to products > refill because that’s where you can order separate cards, which can be used to replace existing cards or to expand your IXXI.

      Do you want to expand your IXXI? Then you may need extra strip and connecting pieces. These can be found on the website at tools

    • How to take apart an IXXI?

      IXXI cards are made of a strong material that doesn’t crease. If light force is applied to remove the cards from the connecting pieces, they won’t get damaged. It is recommended to push the connecting piece in the opposite direction. 

    • What’s the best way to remove the hanging strip?

      Powerstrips Remove 2
      Beneath the Mono, a piece of the tesa Powerstrip is visible. The Mono will come loose by gently pulling on this piece of the tesa Powerstrip.

      The tesa Powerstrip sticks to the topcoat (e.g. plaster) of your wall. Be mindful to detach the Powerstrip with utmost care by slowly pulling it in a downwards direction. Keep the tesa Powerstrip parallel to the wall instead of pulling it towards you. Use your other hand to keep the Mono in place.

      Powerstrips Remove

    • How to clean an IXXI?

      The cards can be cleaned by using a damp, soft cloth and some cleaning agent.

      Note! Gently rub the material. hen there is too much pressure while cleaning the ink can be wiped off.

  • Service, prices & shipment
    • How do I get in touch with IXXI?

      IXXI is happy to talk by e-mail. We’ll answer your question within one working day.

    • How much do I pay for an IXXI?

      That depends on two factors: the type of product and its size. After you’ve selected your product, you’ll be asked to provide the measurements. The calculator will indicate the corresponding price. IXXIs from the special collection have a fixed size and price. IXXI is available starting from € 33.50 (60 x 80 cm).
      Please pay attention: the prices do not include shipping costs.

    • What about shipping costs?

      The Netherlands , Belgium & Germany (€ 3,95 / £3.35 / $5.25)

      Click here for shipping to other countries.

      IXXI is not responsible for extra charges by the transport service or customs, listed as taxes, import and / or custom duties. These costs can be charged for orders outside of the EU and costs will always be for the client.
       
       

    • I haven’t received an order confirmation. What to do?

      Perhaps the order confirmation ended up in your spam or junk mail. Have you checked? If you can’t find it there, please send us an email. 

    • And what about the delivery time?

      You can expect your IXXI to be delivered 4 or 5 days after you placed your order. Click here for an overview for shipment costs per country. 

    • Does IXXI deliver in my country?

      Please click here for an overview of all the countries IXXI delivers to and the accompanying shipping costs.

    • What is covered by the guarantee?

      If the design, material or production of the product is flawed, you are entitled to have the product repaired by IXXI. Or, if product repair is not possible, you are entitled to have it replaced by IXXI.

      IXXI does not guarantee that its supplied products can resist ultraviolet radiation or any other environmental factors.

      No warranty applies to damages arising from the incorrect use or application of the products supplied.

      The proof of purchase (the order confirmation upon payment) is the certificate of guarantee. If repair or replacement is not possible, IXXI is entitled to repudiate the agreement and to credit you for the entire sum.

    • Can I cancel my order?

      Once your order has been placed it cannot be cancelled. 

    • Can I return my IXXI?

      IXXI offers you the possibility to create your own unique wall decoration. The size is up to you; position the image as you like and select a color for the connecting tools.
      A unique product originates, entirely composed according to your wishes.
      Concequently, IXXI’s which are created with the help of our online module can not be returned.
      On the other hand, our Order Directly IXXI's have fixed dimensions and can not be customized. Therefore, these IXXI’s can be returned. These IXXI's are recognizable by the black ‘Shopping Cart’ button. 

      You can contact us within 14 working days after receiving your IXXI to discuss the further handling. Your e-mail will be processed within one working day. The amount paid will be refunded within 5 working days after receiving the IXXI back. Shipment costs for returning will be for account of the buyer.
      Did you buy your IXXI somewhere else than in our web shop? Please contact the relevant seller.

How to hang your IXXI

Any questions?

Couldn't find what you were looking for or do you have more questions? Please contact our customer service using the button below or send an e-mail.